PR Account Manager

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Job description

Job type: Full-time (part-time available)
Salary: £28k – £35k

In this role, you’ll be the first point of contact for your clients and must be confident and speak with authority on campaign activity and provide valuable advice and counsel.

About you

Passionate – You’ll be an avid supporter of the team and your clients
Ambitious – You will propel client success and success for the agency as a whole
Curious – You’ll have a thirst for knowledge and use this curiosity to deliver incredible outcomes
Customer-focused – You will be a highly organised person with great attention to detail who thrives on developing and maintaining close relationships with clients

And finally, a cracking human being. We’re all about people at Strand PR.

Benefits

The important stuff

25 days holiday a year plus bank holidays
Pension contributions
Regular social events
Hybrid working

Wellbeing

Two mental health days per year
Annual mental health workshop
Healthcare top up which includes up to:
£180 for dental cover
£180 for optical cover
£500 for therapy treatments (physiotherapy, acupuncture, chiropractic, homeopathy, osteopathy)
£75 for chiropody treatments
And much more for you and your children too

Your development

Training and development in your specialism
Access to industry courses
Scope to develop in the role and progress through the organisation

Location

Beautiful rural offices
Plenty of free parking (you’ll never struggle to find a space)
Office dog

Key responsibilities

Manage multiple accounts; develop positive working relationships with all customer touch points
Drive client retention, renewals, upsells and client satisfaction
Working closely with clients to develop strategies
Create and distribute compelling press releases, pitches and media kits
Update administrative elements of account management – coverage reports, status reports, media lists
Leverage technical tools and data to manage campaigns to exceed expectations

Develop and implement strategic plans to manage and grow accounts
Get to know your client needs, work to anticipate them and identify new business opportunities within your portfolio
Prepare campaign insights reporting, including analysis and research
Demonstrable experience of running PR campaigns and communications accounts
Excellent writing skills and attention to detail
Sound understanding of both traditional and digital communications
Being involved in the pitching for new business and developing PR proposals

Your skills

Former journalist with NCTJ is preferred

Ideally agency experience or in-house managing multiple brands

Capable of building strong relationships with our clients

Excellent listening and presentation skills

Sharp attention to detail

Send your CV

Send your CV and covering letter to laura@strand-pr.co.uk